Lost Data

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Thomas Langmaack

• February 04, 2023 22:09

I recently had to wipe my computer for repair. I am trying to retrieve my data from Box and it is not there. Can you help?

Thanks,

Tom Langmaack

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  Aira

  • February 06, 2023 23:18

  Hi there, 

  Welcome to the Box Community!

  Could you please check your Trash if you can recover the files? Here's an article to help you recover the files: https://support.box.com/hc/en-us/articles/360044196093-Managing-Trash

  But from what I can see on my end, it looks like this is a collaborated folder. You may reach out to the owner to help you recover the files. 

  Thanks!

   

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