Welcome to the new Box Support website. Check out all the details here on what’s changed.

Comments

1 comment

  • Aira

    Hi there,

    Welcome to the Box Community!

    For me to check, may I please have the following: 

    • Was the upload successful?
    • Are you uploading to your own folder or collaborated folder?
    • Does it show any error when they access the files? 

    Looking forward in assisting you. 

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