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Notifications on stats bar not showing

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marylandcowboy
  • Edited

Notifications on stats bar not showing after Android 13 update from 12. Nor no active file transfers showing. All notifications settings in box app are set to get them. Ive rebooted no change, I've deleted the app cache and data no change. I deleted the app from my phone. No change. Box Just not showing them nor shows them in file transfer. But they are uploaded to my box. 

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  • Official comment
    Aira
    • Edited

    Hi there, 

    Welcome to the Box Community! 

    For me to check, may I please have a screenshot of what it looks like on your end?

    Looking forward in assisting you.

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  • marylandcowboy

    Unfortunately a screenshot is not going to show anything. When I go to a file and click share to box, when it would start to transfer a box notification would show on my status bar then disappear after the transfer was completed. I don't see that now only way to see if it transfered the file it is to open box up and look for it.

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  • Box User

    The exact same thing is happening to me ever since I updated to the next to last version and the current version dated March 9, 2023 on Google Play. Every time I manually upload a file, there should be a transfer progress notification in the notification shade, then a success message when the transfer is complete. I'm not getting that anymore. I reverted back to version 6.14.5 and everything works as expected so something is definitely broken in the app. I'm currently using a Samsung Galaxy S23 if that helps.

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  • marylandcowboy

    Thanks 6.14.5 worked we shouldn't have to revert back to an older version. Can't tell you how many times I've brought this up to them.

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  • Box User
    • Edited

    You're welcome! Isn't it something when a company can't even get something as simple as this to work. I'm keeping the apk file on hand in case their next update is still broken.

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  • marylandcowboy

    Got that right I know it's a probably not a big deal for them but it was bothering me that I would have to go into box to make sure the file uploaded. Just have to turn automatic updates off so it don't update to that last version.

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  • Box User

    Exactly!!!

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  • Box User

    Version 6.17.7 is still broken. Still no transfer progress in the notification shade. This update claims "big fixes" but obviously this bug got swept under the rug.

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  • Box User

    In version 6.17.8 it's STILL BROKEN. I give up. In Google Drive it works, in Dropbox it works. Box can go shove it.

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