Can not search within Sub Folders on Box using Windows Explorer

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Dirk Loots

• February 13, 2023 06:13

Hello,

I am unable to search in shared box folders using Windows Explorer. Only returns results for files or folders in the current view/open folder.

There is not problem with Windows Explorer itself. Working correct on my Local Folders. Indexing redone recently.

I have scrolled and found the file I'm looking for since I knew what folder it was in but even though I typed the file name exact, it does not appear in search.

Thank you,

Dirk

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  Rona

  • February 13, 2023 21:34

  Hi Dirk, 

  Welcome to Box Community! 

  In response to your post I've opened a case to have someone from Box Product Support to assist you. We will be contacting your through email to help you address your search queries. 

  Thanks for posting! 

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