file not updating to all devices (iPhone)

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Bruce

• February 13, 2023 19:19

I run Box on my Mac, iPhone and iPad - and certain files are not shown on all devices.

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  Aira

  • February 15, 2023 10:14

  Hi there, 

  Welcome to the Box Community!

  For me to check, may I please have the following: 

  • Have you tried logging in/out of all the devices? 
  • Have you tried to uninstall/reinstall the app?
  • Is the app OS version up to date?
  • Does it show any error message?

  Looking forward in assisting you.

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