Box Status

Comments

2 comments

Date Votes
  • Alexander Chilelli

    Box support is non existent. Im not chatting with a community forum to get advice on how to open an encrypted secured document. Pathetic. 

    0
    Comment actions Permalink
  • Aira

    Hi there, 

    Welcome to the Box Community! 

    For me to check, may I please have the following: 

    • Are you trying to access your own file or collaborated file? 
    • Where are you accessing the file? 
    • Does it show any error message? 

    Please be advised that for your type of account, I can only provide support via this forum. 

    Thanks!

    0
    Comment actions Permalink

Please sign in to leave a comment.