Why has Box taken over my files?

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Chris Battle

• February 15, 2023 12:27

Recently, document files on my PC have been taken over by Box.  When I try to open a file, I get a Box window which says I need to have java script.  But those files have never had anything to do with Box!

My account shows that I only uploaded 2 files, and that was in 2019.

How can I get rid of Box?  Or at least to get its hands off my files!?

 

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  Aira

  • February 17, 2023 06:41

  Hi there, 

  Welcome to the Box Community!

  For me to check, may I please have a screenshot of what it looks like on your end? Have you checked your Trash folder? 

  Please be advised that we don't have capability to take over user's file. 

  Thanks! 

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