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Updating Default Email - Verification Function does not work

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Carmin Ruiz

Attempting to update the Default email in my account and when I go to verify I get a Prohibited message, stating that I am trying to do something forbidden.  

The verification asks for a password that is simple and not your login password but that is where the problem is. 

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  • Rona

    Hi Carmin, 

    Welcome to Box Community! 

    Let me open a new ticket in order to have someone to help you with your issue.

    Thanks for posting! 

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