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(Cloud) Email address for notification to new user not working

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Ronnie Wilson

I have addaede a new user but he is not receiving any email to login and set up a password. BOX seems to have a default Cloud email link and for some reason evry email I try and send is rejected, not able to be sent .

Please help?

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  • Rona

    Hi Ronnie, 

    Welcome to Box Community! 

    I've opened a new ticket to have someone from the team to contact and assist you directly. Please keep an eye to your email. 

    Thanks for posting! 

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