Error Regarding Storage Quota

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Anthony D. Begando

• February 17, 2023 18:20

I am having problems / errors being reported that I cannot create new folders or add items due to our storage quota being exceeded.  We are on an Enterprise Plan with unlimited storage.  I have an URGENT need to resolve this ASAP.

--Anthony Begando

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  Rona

  • February 17, 2023 23:17

  Hi Anthony, 

  Welcome to Box Community! 

  We've opened a new ticket to have someone to look into your storage issue. Please keep an eye to your email and we'll be in touch shortly. 

  Thanks for posting! 

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  Anthony D. Begando

  • February 20, 2023 15:43

  Hi Rona -- I wanted to check in and see where this issue is in the resolution queue?  

  --Anthony

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