2FA Setup not working

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Olivier Morali

• February 20, 2023 14:42

I have the exact same problem as others, stuck in the same place and no QR code.  In addition, I am unable to set up SMS 2FA either, as it doesn't recognize my cell number...
Can you please open a ticket with support to follow up and troubleshoot?

Thank you.

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  Aira

  • February 21, 2023 01:41

  Hi there,

  Welcome to the Box Community!

  This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email for updates. 

  Thanks!

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  Peter Simons

  • February 21, 2023 22:15

  Still not working

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