Operation Encompass
Answered
Hi,
I am trying to find out how to speak to someone about Operation Encompass, as I need to discuss an alert I have receievd.
Is there an email address or phone number ?
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Hi Mia,
Welcome to the Box Community! I’m happy to help.
Phone support is only available for business accounts and higher and can be requested here https://support.box.com/hc/en-us/requests/new.
https://support.box.com/hc/en-us/articles/360043696074-Phone-Support-at-Box
It would be best if you can provide details about the alert and I believe that you are pertaining to shared folders bearing the same name.
Are you not able to pull up these folders that was shared to you?
Best,
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