My file doesnt save to the Box but to a local folder

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Don

• February 24, 2023 14:40

For some reason, the file I am using doesnt save automatically to the Box but saves locally..how can I reverse this please?

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  Aira

  • February 28, 2023 04:37

  Hi there, 

  Welcome to the Box Community! 

  For me to check, may I please know how are you saving the file? Could you also provide a screenshot? 

  Looking forward in assisting you.

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  Don

  • March 10, 2023 08:36

  Hi Aira, thanks for your offer to assist. I save it as usual by clicking on the disk icon at the left top of excel desktop version. This usually shows a box saying that this is being saved to the file on box...now it is being saved locally...not sure why?

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