Box unable to process payment

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ALICE FENYOE

• February 26, 2023 20:27

Received an email saying you can’t process payment. Tried to update card and it says there’s an error. Could you let me know how to proceed.

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  Rona

  • February 27, 2023 22:16

  Hi Alice, 

  Welcome to Box Community! 

  It would be helpful if you could contact our Support team directly in order to address your payment inquiry. We'd love to have you there and feel free to create your ticket here. 

  Thanks for posting! 

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