Blank screen upon log in

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Teresa

• February 28, 2023 19:52

I enter my log in credentials and I get a blank white screen. I have tried clearing cookies/cache, different browsers, nothing in the community resource article has worked.  I can log in on my mobile device with no issues. 

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  Rona

  • February 28, 2023 22:35

  Hi Teresa, 

  Welcome to Box Community! 

  Let me open a new ticket for our Support team to assist troubleshoot with your login issue. We'll keep in touch and please keep an eye to your email. 

  Thanks for posting! 

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  mark dykstra

  • March 05, 2023 09:36

  I have been having this exact program on all three of my studio machines.  Its frustrating that I cannot use a service I pay for.  If I have to keep using a hard drive to transfer btwn machines, I dont need your product anymore

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  bgroszek

  • April 24, 2024 19:28

  I have the same thing, I openned a ticket, but for the second day, there is no box responses. I also cleared cache.  You all need help on your responsiveness. 

   

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