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Shared Folders Missing

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Jennifer Ramos-Chavez

I was working on documents from a shared folder, but the folder is no longer in my files. Any links to documents from within that folder are not accessible. The error I get is: "This shared file or folder link has been removed or is unavailable to you." Though other collaborators are able to access the folder and dox (links). My name shows up on the administrator's end showing I have access to the folder, but the folder is not there on my end.

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  • Aira

    Hi there, 

    Welcome to the Box Community!

    I would suggest to contact the owner of the files. It looks like they have removed you as a collaborator or the shared link has expired. 

    Thanks!

     

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