Microsoft Online Issues

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Beth Saylor

• March 03, 2023 14:00

Our staff has a microsoft word form that must be opened online, edited and completed each week.  Our issue began yesterday.  When any of us open the form in Microsoft Online everything is out of alignment.  Anyone else having this issue?

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  AJ

  • March 08, 2023 23:42

  Hi Beth,

  Welcome to the Box Community! I’m happy to help.

  Do you have the latest version of Box Tools installed in your devices?

  https://support.box.com/hc/en-us/articles/360043696694-Opening-and-Editing-Files-with-Box-Tools

  https://support.box.com/hc/en-us/articles/360043697634-Understanding-System-Requirements-to-Use-Box-Tools-v4

  Best,

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