Level up your Box knowledge with brand new learning paths on Box University. Visit training.box.com to get started

Box Status
Print

Understanding System Requirements to Use Box Tools v4

has_image , End User , Overview , Box Tools , Article , New , Product Utilization

Locate the correct installer for Box Tools v4 which include Box Edit and Device Trust.

Note Box Tools v4 is only supported on the configurations listed below. Older operating systems or browsers may not function with Box Tools v4, and when you log in and try to use Box Edit or pass Device Trust, you may be prompted to update to a supported configuration.

 

OS Requirements

 

Windows

MacOS

  • The two most recent OS releases.

 

Network Requirements

 Box Tools v4 requires the ability to communicate with its Box Local Com Server by making requests to 127.0.0.1:17223 (or 127.0.0.1:17224 if port 17223 is occupied) over HTTP.

An exception may need to be added to any firewalls, proxies, anti-virus or security products, and browser extensions that could potentially modify this request to http://127.0.0.1.

The ability to communicate to 127.0.0.1 over HTTP is acceptable by the following w3c standard.

 

Browser Requirements

 

Browser

Supported Version(s)

Firefox

The two latest, released versions

Chrome

The two latest, released versions

Safari

The two latest, released versions

Edge

The two latest, released versions of the New Microsoft Edge (chromium-based)

 

Firefox and Chrome

No browser extensions are required for Box Tools v4 to work in the supported versions of Firefox and Chrome, as these browsers should be able to communicate with 127.0.0.1 over HTTP. Please see the network requirements above for more details.

 

Safari

Box Tools v4 requires the use of a Box Tools Safari Extensions that are installed with Box Tools v4.

After installing Box Tools v4+ for the first time, you must enable these Safari extension for Box Tools v4 to function in Safari.

To enable Safari extensions for Box Tools v4:

  1. In Safari Preferences, click Extensions.
  2. Check Box Tools Safari Extension.  If you do not see Box Tools Safari Extension, close and reopen Safari and attempt again.
  3. In Safari Preferences, navigate to Websites > Extensions.
  4. Check Box Tools.

 

Installers

 

Large Scale Deployments

 

For more information on deploying to multiple users, see Large Scale Deployments: Box Tools.

Related articles