Can't access folder shared with me

Answered

Follow

New post

Ethan Scully

• March 03, 2023 15:22

I received an e-mail that said 

"I'd like to share my files with you on Box" at 10:15 today

when I click the link "Go To Folder"

I get taken to a page with a picture of a UFO that says 

Oops! We can't seem to find the page you're looking for.

 I know this is an active file structure that other people are using. Any recommendations?

0

• 

  Aira

  • March 07, 2023 07:48

  Hi there, 

  Welcome to the Box Community!

  I would recommend to try the following: 

  • Clear cache and cookies
  • Use different browser
  • Make sure you are logged in to Box. 

  Please let me know how it goes. 

  0

  Comment actions Permalink
• 

  RBShorr

  • June 13, 2023 14:42

  Nope, this didn't work.

  0

  Comment actions Permalink

Please sign in to leave a comment.