System Not Accepting New Credit Card Details
Answered
Hello
since my payment card has expired I am trying to submit new card details. The system says there is an error without giving me more information and I can't go any further. Can you tell me what the problem is, because I have a payment due and am unable to settle the invoice you've sent.
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Hi there,
Welcome to Box Community!
We'd love to assist! And to successfully update your new card details please contact our dedicated team through billing@box.com or open a new ticket through our support link.
Stay well and thanks for posting!
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