Attaching to an email a file in a synced folder

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Alexis Chiu

• March 06, 2023 02:25

I use Outlook 2013 on my desktop for emails.  When I open Outlook to prepare an email and I click Attach File, I do not see the folders that have been Synced to select the item I want to attach.  How do I attach to an email a file that is in a folder that has been synced?

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  Rona

  • March 06, 2023 22:28

  Hi Alexis, 

  Welcome to Box Community and happy to help! 

  Let me open a new ticket and have our Product Support team to assist. Please keep an eye to your email and we'll get in touch shortly. 

  Stay well and thanks for posting! 

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