Box files syncing and showing for some people but not others.

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  • Rona

    Hi Dylan, 

    Welcome to Box Community and I'm here to assist! 

    Let me open a new ticket and have Product Support to help with your syncing issues. We may need to ask more particular questions and it's best if you could directly get in contact with our team through email.

    Please  keep an eye to your email and we'll be in touch shortly. 

    I appreciate your time and thanks for posting! 

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