ONLINE ACCOUNT IS FULL BUT NOT ON MY PC - please run script

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Box User

• March 07, 2023 09:20

Hi my PC says I have used 34GB but my online account after deleting several files says 50GB. I deleted these files as it has not been backing up newly edited or added files. But now I see that my PC is way lower than the online account.

Please run this script so that I can continue to back up my files.

 

thanks

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• 

  Aira

  • March 08, 2023 11:58

  Hi there,

  Welcome to the Box Community!

  Sorry for the issues you experienced with Box! We've cleared up the data storage in your account and things should now be working as expected.

  Let me know if you have any further questions.

  Thanks!

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