Files show as "uploading" but when I click to "View Uploads / Downloads", it shows there are "No Active Transfers".

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Amanda Serrentino

• March 08, 2023 03:06

Files show as "uploading" but when I click to "View Uploads / Downloads", it shows there are "No Active Transfers". I tried restarting my computer, tried adding fewer files to the folder and nothing changes. The files simply show a cloud icon next to it, and never start loading. Any ideas? Thanks!

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  Aira

  • March 12, 2023 23:42

  Hi there, 

  Welcome to the Box Community! 

  Kindly check this article for the icon you see next to the file: https://support.box.com/hc/en-us/articles/360043697494-Using-Box-Drive-Basics

  Thanks!

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