Unable to access folder

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Kathleen Esra

• March 08, 2023 21:12

Box support status is Green but I am unable to reach folders. End up at app.box.com/folder/0 after entering username and password

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  Aira

  • March 13, 2023 09:20

  Hi there,

  Welcome to the Box Community!

  I would suggest to directly communicate with the owner of the file and have them check the folder settings. 

  Thanks!

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