Connection timeout

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Verlene Law

• March 13, 2023 07:24

Hi there i try to send a link for my contact to download the documents however the error message indicates connection timeout. Please help!

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  Aira

  • March 16, 2023 08:28

  Hi there, 

  Welcome to the Box Community! 

  For me to check, may I please have the following:

  • Have you tried on a different browser?
  • Have you tried connecting on a different network?
  • Does it happen on a specific shared link? 

  Looking forward in assisting you.

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