Lost account - want to recover files.

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Claude Garcia

• March 14, 2023 10:24

Hi. I had for years a box account. When my credit card expired I forgot to update box and that account was cancelled. I have failed to get someone on the line to help me reopen that account - This one is not the original one, it's been opened for the sole purpose to speaking with support. Can some one from box help me?

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  Rona

  • March 15, 2023 21:12
  • Edited

  Hi Claude, 

  Welcome to Box Community and I'm here to help! 

  Looks like you've worked with our dedicated team regarding your previous account. 

  For inquiries and clarifications, please let us know in the Community.  

  Stay well! 

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