Had hundreds of files back to when i started with box in2014, now poof they gone. Help
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Hi Ken,
Welcome to the Box Community!
First off, do you own these files or are they collaborative owned by someone else?
If a collaborative content that you do not own is missing from your Box account, it is most likely that the owner of the collaborative content has removed you as a collaborator on the collaborative folder. You will have to contact the folder owner of the collaborative folder to have them re-invite you to that folder again.
Otherwise, if you need further assistance, you may reach out to our support team by clicking on the “Contact Support” link just above this page.
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