Account Cancelled Still no refund

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James Coleman

• December 10, 2020 14:36

I cancelled a personal account and created a business account. I have still not received a refund of $1800 for the personal account that was cancelled.. I am wondering when should expect a refund. It has been cancelled since Nov 25. 2020.

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  France

  • December 10, 2020 18:57

  Hi James, 

  Welcome to the Box Community!

  This seems like it might be an issue that requires some account specific information, so I've submitted a case to Box Cancellation team on your behalf.

   

  You should be receiving an email confirmation shortly.

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  Anthony Brewster

  • April 07, 2021 15:59

  I have created a ticket and I still haven't gotten my money back

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  Anthony Brewster

  • April 07, 2021 16:00

  You guys are crooks

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