Fraudulent

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Susan Baker

• December 15, 2020 20:27

I accidentally signed up for the business plan to support an online website for a a new jewelry business. I was charged for the year and not able to cancel when I immediately realised I had made an error. There is no phone #or supervisor to contact and I am not getting my money refunded. Is this company legitimate?

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• Official comment

  

  Howard

  • December 15, 2020 21:36

  Hi Susan,

  I've gone ahead and created a ticket on your behalf for our billing team to take a look at your Box account and help you with your refund request. Thanks for your patience and understanding and our team will follow up with more steps personally.

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