Howard

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  • Total activity 300
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Activity overview

Latest activity by Howard

  • Howard commented,

    Official comment
    1. Community
    2. Support Forum
    3. Enterprise Account - Email Uploads

    Hi Virtus, You can enable email uploads to all folders by clicking the Admin Console > Enterprise Settings > Content & Sharing tab will be where you will find how to enable email upload:https://sup...

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    • Howard
    • Edited
    • 0 votes

  • Howard commented,

    Official comment
    1. Community
    2. Support Forum
    3. Message to Brent at Box Customer Support

    Hi Stefan, We are aware of this situation and the forum thread regarding the Box Drive error you received, and our Engineering team is actively working to add support for the M1 chip on Box Drive. ...

  • Howard created an article,

    Introducing the all-new Box Shuttle

    1. Product Guides
    2. Announcements
    3. Uploads and downloads

    Box Shuttle is the lowest-cost, full-service migration program in the market. With Box Shuttle, you can accelerate your path to the Content Cloud. For many organizations, moving to the cloud has be...

    • Howard
    • Updated
    • 0 followers
    • 0 comments
    • 13 votes

  • Howard commented,

    Official comment
    1. Community
    2. Support Forum
    3. Is it box.net & box.com is same

    Hi Usman, Box.com formerly Box.net is where you can access your Box account and your files. If you are having trouble logging in or access your files, you can check the troubleshooting guides here:...

  • Howard commented,

    1. Community
    2. Support Forum
    3. Android use no manuel coding

    Hi Lynn, You can check out our article about Box for Android here: https://support.box.com/hc/en-us/sections/360007502854-Using-Box-for-Android If you're having trouble opening the Box for Android ...

  • Howard commented,

    Official comment
    1. Community
    2. Support Forum
    3. Question: how to edit collaborator email

    Hi Katherine and Anabela, Only a user can edit their own email and profile - you can share the steps on how to do so with the collaborator who needs to change their primary email address here with ...

  • Howard commented,

    1. Community
    2. Support Forum
    3. Permissions for Comments Visibility

    Hi Gerard, Unfortunately that scenario is not possible as comments will be visible to those who have viewer permissions. The edits will be visible to those who have the same permissions as the othe...

  • Howard commented,

    Official comment
    1. Community
    2. Support Forum
    3. Payment Renewal

    Hello, This seems like you need help with our billing support team to help check in on this issue with you. I have created a ticket with you and you should receive an email following with the next ...

  • Howard commented,

    1. Community
    2. Support Forum
    3. Help with folder permissions

    Hi Sophie, Thanks for your question. Yes you are correct that the following folder structure can't live under one parent root folder due to waterfall permissions.  From what you've described I can ...

  • Howard commented,

    Official comment
    1. Community
    2. Support Forum
    3. Fraudulent

    Hi Susan, I've gone ahead and created a ticket on your behalf for our billing team to take a look at your Box account and help you with your refund request. Thanks for your patience and understandi...