Fraudulent
I accidentally signed up for the business plan to support an online website for a a new jewelry business. I was charged for the year and not able to cancel when I immediately realised I had made an error. There is no phone #or supervisor to contact and I am not getting my money refunded. Is this company legitimate?
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Official comment
Hi Susan,
I've gone ahead and created a ticket on your behalf for our billing team to take a look at your Box account and help you with your refund request. Thanks for your patience and understanding and our team will follow up with more steps personally.
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