Box Extension not loading in Mac Big Sur

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Risley, Jack

• December 29, 2020 17:11

Hi, I'm having the same problem with the Box extension not loading in Big Sur. I don't feel like it is my job to find a work around. Box, please fix this problem.

 

J Risley 

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• Official comment

  

  France

  • December 29, 2020 19:17
  • Edited

  Hi Jack, 

  Welcome to the Box Community!

  Kindly check out our response and answer on this issue in other thread related to your use case:

  • https://support.box.com/hc/en-us/community/posts/360051323454-Box-Drive-s-system-extension-failed-to-load?page=1#community_comment_1500000009302

  Thanks again for your patience and understanding and let us know if there's anything else we can help you with!

  Best,

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• 

  Jon Alterman

  • January 08, 2021 15:06

  I have the same problem on 2 Macs. Support was not at all interested in the computers or their configuration, suggesting to me that this is a very widespread problem without a clear solution. Dropbox continues to work without problems for me.

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