I would like to request a refund please

Follow

New post

Gleb Trazanov

• February 01, 2021 19:25

Hi, last time I was charged for the subscription and I didn't mean to use it at all. I thought I deactivated my account for no further chargings, but today I got charged again. Please, now this is a lot for me and I would like to request a refund. Haven't used this platform a long time and don't need a subscription. Thanks in advance!

0

• 

  France

  • February 01, 2021 20:51

  Hi Gleb, 

  Welcome to the Box Community!

  This will require Box Billing team to work directly with you.

  I've gone ahead and created a ticket for you so that an agent can help you in looking into this. Please check your email for details and updates.

  Thanks for your patience!

  0

  Comment actions Permalink
• 

  Gleb Trazanov

  • February 01, 2021 20:51

  Thank you so much! Will be waiting

  0

  Comment actions Permalink

Please sign in to leave a comment.