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  • France

    Hi Emmanuel, 

    Welcome to the Box Community!

    Have you checked out our article here on Ransomware Attacks: https://support.box.com/hc/en-us/articles/360043694054-Ransomware  

    This discusses Ransomware, Cryptovirus and Malware attacks and how Box can help protect and restore your content. 

    This may be relevant to your problem with the next steps!

    Let us know how else we can hep!

    Best,

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