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  • France
    • Edited

    Hey, there!

    Welcome to the Box Community!

    I understand that you need to recover some files you deleted in 2016. When the content is deleted from your Box Trash, there is a 14-day grace period during which Product Support can recover your content.  Beyond this 14-day grace period, however, files or folders purged from your Box trash may not be recoverable and may be lost forever.

    To learn more about Box Trash policy, please take a look at this article: Managing Trash
     
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