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Box Status

NEED A REFUND

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luis fernando villanueva palomino

Hello there! I only took the 7 days free trial in order to know all box applications or features but I'm not in the position to pay the year subscription because i don't share too much information with my colleagues at work, so I pray you can charge only 1 month and then cancel my subscription, its really important for me to refund this amount of money because I can't afford to pay the year subscription.

Waiting your soon reply.

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  • France

    Hi Luis, 

    Welcome to the Box Community!
     
    This seems like it might be an issue that requires some account specific information, so I've submitted a case to Box Billing support on your behalf.
     
    You should be receiving an email confirmation shortly.
     
    Best,
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