Excel missing "Open this file on your desktop" function

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Toe Lwin

• March 11, 2021 20:54
• Edited

Hi,

I'm having issue with excel files. I used to have this function to open it on my desktop. Lately, it has been disabled.

I have tried using Chrome and Firefox, but no luck.

Can someone tell me what went wrong?

 

0

• 

  France

  • March 11, 2021 22:11

  Hi Toe, 

  Welcome to the Box Community!

  Can you check your computer if Box edit/tools is installed? If it's already installed, can you try uninstalling it and then reinstall Box tools again and see if that will fix the issue for you?

  You can download the installer on this page https://www.box.com/resources/downloads

  Best,

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• 

  Larry A Ourique

  • August 23, 2024 13:12

  It worked, thank you

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