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RYAN SPENCER

I was charged today for a one year subscription to Box.  I did not realize I would be charged today.   I have cancelled my account but would like a refund, if possible.  Please advise.  Thank you in advance.

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  • Official comment
    France

    Hi Ryan,  

    Welcome to the Box Community!

    This will require Box Billing team to work directly with you.

    I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. Please check your email for details and updates.

    Thanks for your patience!

    Best,

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