Missing files after so long never login

Follow

New post

Erik Sugiarto

• March 19, 2021 15:51

Hello, not sure where i can ask this. I haven't been login to my account for 1 year plus and only notice that almost all of my files were gone.

0

• 

  Rona

  • March 19, 2021 22:29

  Hi Erik, 

  Welcome to Box Community! 

  I created a new ticket for Product Support to assist you locate your missing file/folder. Rest assured that someone from our team will be in touch shortly, you can also track your case through your ticket#2363730. 

  Many thanks, 

  0

  Comment actions Permalink
• 

  Box User

  • September 14, 2021 12:07

  Hey a lot of my files went missing after not logging in? How can I get help with finding my files?

  0

  Comment actions Permalink
• 

  Earl Johnson

  • October 01, 2021 21:56

  I have the same problem. I have not logged in to specific files for over a month or two and now they do not show up. What do I do??

  0

  Comment actions Permalink

Please sign in to leave a comment.