Box sync storage problem

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Box User

• March 19, 2021 16:01

Good morning all,

I am currently having a problem with the storage. 
I can no longer synchronize my files and I see that my storage space occupies 94.6 GB out of 50 GB. 
I wanted to erase everything to resynchronize everything and now it becomes impossible. 
A window tells me that I have no more storage space available. Could anyone help me please ?

Aaron

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  Rona

  • March 19, 2021 22:33

  Hi Aaron, 

  Welcome to Box Community, 

  Looks like you need someone from Product Support to assist you to have a closer look into this issue. I opened a support ticket and rest assured that someone from our Team will get in touch shortly, to track your case here's your ticket#2363733.

  Many thanks, 

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