File disappeared
We are a group collaborating on files. I am the owner. The others are editors.
I made changes in one file and added my initials at the end of the name when I saved it. This was at least 2 weeks ago. Now the collaborator made changes in the original file version. She changed name and deleted the old original file, but then my revised version also was dleleted. And I cannot find it in the trash. This must be a bug!
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Hi there,
Welcome to the Box Community!This would be something our Box Support team would like to investigate with you and may require specific account information.I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. Please check your email for details.Thanks for your patience!
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