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Can't see "Upload" button even as co-owner with free account

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Steve Anderson

The "owner" has made me a co-owner and I still can't see the upload button when in our account. I see the download button. When I had a paid account I used it, but I canceled that because I was told I didn't need to have a paid account to use it, but now I no longer see the upload option. He has made me a collaborator as well as the co-owner. I wish Box had customer service/tech support so I could get this fixed as I need to get it done now. Thanks for any help you can give! Steve

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  • France

    Hi Steven, 

    Welcome to the Box Community!
     
    This would be something our Support team would like to investigate with you and may require specific account information.  
     
    It seems you already have an open ticket for this issue with our support department, kindly check your email for details and updates.
     
    Thanks for your patience!
     
    Best,
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