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  • Official comment
    France

    Hi Cheryl, 

    Welcome to the Box Community!

    We appreciate you raising this issue with Box Drive, and our engineering team is currently aware of this situation. While they are working on a fix for this issue, please subscribe to our updates here: https://status.box.com/ more information on our team's progress.

    Appreciate your patience and thanks for your help!

    Best,

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