Box is asking to connect on iTunes on iPad
Hi Box Community;
I'm managing a park of iPads with the MDM Meraki for an non-lucrative association.
I just got two new iPads to configure but everytime I push the BOX application on the iPad, it keeps asking me to connect it to iTunes, which I do but it it does nothing. All other apps seems to be installing just fine, the problem is only with BOX.
Anyone got a clue what could be causing this ?
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Hi Sebastien,
Welcome to the Box Community!This would be something our Box Support team would like to investigate with you and may require specific account information.I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this.Please check your email for details and updates.Thanks for your patience!Best,
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