Missing Files

New post

Comments

1 comment

  • France

    Hi Tony, 

    Welcome to the Box Community!

    To confirm, are you the owner of the missing files or are these Shared to you and owned by someone else?

    If a collaborative content that you do not own is missing from your Box account, it is most likely that the owner has removed you as a collaborator on the collaborative content. You will have to contact the owner to have them re-invite you to that content again.

    If this is a content that you own and you need further assistance, I recommend submitting a ticket to our support team to help investigate. You may click on the “Contact Support” link just above this page to submit a. new ticket.

    Best,

    0
    Comment actions Permalink

Please sign in to leave a comment.