Welcome to the new Box Support website. Check out all the details here on what’s changed.

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1 comment

  • France

    Hi there, 

    Welcome to the Box Community!
     
    This seems like an issue that requires some account specific information. To help you on this, I've submitted a case to our Product Support on your behalf.
     
    You should be receiving an email confirmation shortly.
     
    Please come back and let us know how things go with support!
     
    Best,
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