Stalling on "generating preview" on iPad
Hi, I have the Box app installed on my iPad Pro (2019 model), on my iPhone 12 and on my iMac. Files display quickly on the phone and the Mac but are stalling on the iPad: when I try to open one of the same text files (all formatted in PDF) all I get is a "Generating preview" message and the circular loading symbol, but the loading slows and stalls around half way. Any ideas to resolve this please?
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