Refund Request

Follow

New post

James Crider

• June 19, 2021 19:57

Started an account, not working as planned.  Would like to cancel and get a refund.  Portal is extremely slow and not intuitive.  

Enterprise ID 825184678

0

• 

  France

  • June 21, 2021 20:22

  Hi James, 

  Welcome to the Box Community!

  This would be something our Cancellations team can help you with and may require specific account information. 

   

  It seems you already have an open ticket for this request as I have checked, please continue working with them and check your email for updates.

   

  Thanks for your patience!

   

  Best,

  0

  Comment actions Permalink
• 

  Box User

  • January 02, 2022 19:56

  Account B01446312

  This automatically renewed
  Invoice #INV09634024
  01/02/2022
  Denise Dockery @ dockerymom@gmail.com

  I do not need this particular plan anymore, do you have a basic plan? 

  Please refund $540.00 

  0

  Comment actions Permalink

Post is closed for comments.