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2 comments

  • France

    Hi James, 

    Welcome to the Box Community!

    This would be something our Cancellations team can help you with and may require specific account information. 
     
    It seems you already have an open ticket for this request as I have checked, please continue working with them and check your email for updates.
     
    Thanks for your patience!
     
    Best,
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  • Box User

    Account B01446312

    This automatically renewed
    Invoice #INV09634024
    01/02/2022
    Denise Dockery @ dockerymom@gmail.com

    I do not need this particular plan anymore, do you have a basic plan? 

    Please refund $540.00 

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