Having trouble transfering ownership to a colleague

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Simon Plakhin

• March 20, 2023 18:48

Hey there, I currently am the owner of a single file because I created it and recently added 2 colleagues as "collaborators" to the file. They are currently set as "editors" and one of them needs to be an owner. When I went to the drop-down menu under Permissions, I only get 2 options which is editor or viewer (view screenshot for visual aid)

How do I set them as an owner? Please advise

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  Rona

  • March 21, 2023 22:34

  Hi Simon, 

  Welcome to Box Community and glad to help! 

  Let me open a new ticket for our Product Support team to assist. You will receive an email and please keep an eye to your email. 

  Thanks for posting! 

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